Tuesday, September 18, 2012

"The best car buying experience I've ever had" says this 5-star review on Edmunds!

"Recently purchased a 2013 Kia Sportage. My sales person was Thomas Chay, nicest guy you ever want to meet. I had previously spoken to Thomas and told him what I was looking for. He told me the color and options I had chosen were hard to find but he would look for me. The next day I noticed that what I told him may have been incorrect so I decided to stop by after work and meet him in person and verify what he was looking for. I hadn't taken a test drive so Thomas convinced me to test drive one that was already on the lot. I was only gone about 20 minutes. Came back and Thomas had written up a deal for me. I told him if it was a great deal I would consider buying the black 2013 EX Sportage. Well what Thomas had written up was less than I had planned to spend so...so far so good. I then told him that I hadn't expected to actually buy today and I hadn't been home from work yet and that I was tired and about to be hungry and didn't want to spend a lot of time there so you tell me what I need to know before I spend a lot of time with the finance guy. Thomas did as much as he could and sent me to finance. Rob Z, finance guy, turned out to be a great guy. I normally hate the finance guys but Rob Z was cool. Treated me just as well as Thomas Chay did. I was probably with him for about 45 minutes to an hour but that was mostly my questions and me take notes and checking folder that I brought with me. I've bought several cars new and used and I've learned to do my research and both these guys were very patient with me and my volume of questions and comparing what they said to my research. I was in and out in about 3 hours and at least an hour and a half of that time was spent with my questions and Thomas going over the features with me. Thomas gave me a good deal and Rob followed up and got me a better rate than my credit union. Bottom line, this was the best car buying experience I've ever had. I'd buy a car from these 2 guys any day!" - amcmillian1

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