" I almost never give top ratings, but I am honestly very impressed., so 5 stars," says Tom in this amazing review on Yelp!

"Just saw the lousy reviews, cant understand.  I almost never give top ratings, but I am honestly very impressed, so 5 stars.  Brought a Sorento there in August after shopping all other dealers.  Worst parts first: least impressive storefront/lot, sleepy or preoccupied sales staff,  also dont bother with their internet operation - mostly just an afterthought, compared to everything else there.  When ready to buy,  go in and ask for their most experienced salesman (Khadka Shanker), dont bother with the new guys. BUT but tops the competition in virtually everything else.  Best price/deal - I went in after doing my homework so they didnt bother haggling much, after determining all the incentives we could qualify for, said no one can beat our prices - and they were right.  We hit all the 5 dealerships in the area but the other best offers were $1,200 to $400 higher than Fairfax.  In fact the last one said (after haggling there for 4 hours-and I know the boss) that Fairfax is taking away all their Kia business, and we just can't match - please go there, so we did.  Best dealership freebies - free lifetime oil, filter and tires (without long waits if you call the salesman first.)   Beyond the call of duty : We had to come in after closing to do the sale on a Sunday, and they all waited for us, for the whole time (probably took hour and half for the paperwork, car was washed and ready to go already).   Best after sale service: sometimes you hear that if you get a really low price they will treat you like dirt and try to make it back when you come in for service.  Not here.  There were several issues that we came in for to fix, and everytime they took care of it quickly and completely.  The worst was some kind of dirt or film on the rear window that I couldnt get off after more than a month of use - they said they never saw it before but called in a window pro and he buffed it off.  My neighbor brought almost the same Sorento from Beyers a week before me, cost him $1,000 more, and he gets treated like a leper there (but they have free sodas and a nice waiting room.)" - Tom L.

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