"I rarely write reviews but I wanted to compliment Kia Fairfax on their services. I bought an Optima SX (excellent car BTW) at this dealership. Preliminary communication by email was good. Carleton, the sales person, was professional and not pushy. He was very helpful before and after the sale (He transferred most of my belongings from the old car to the new one under a pouring rain). Hassan, the finance mgr, was very easy to work with. Did I make a good deal? I am sure they made decent money on the deal but they met my terms and that's all I was hoping for.
A nice touch: I went back the next day to pickup something I left in my old car and to buy an iPod cable. When I got there, my forgotten item was waiting for me and... they offered me the iPod cable. Not a huge deal but still, a nice touch. I would definitely recommend this dealership.
As usual, do your homework before going: know what you buy, know what you trade and you will do OK." - Stephane M
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